Shipping policy

The current processing time is 3-10 business days for all orders after cleared payment (2-3 weeks for sales and new releases)*. Due to the handmade nature of our products, it does take more time to make it for you. Then USPS will take another 2-3 days to deliver your package. International delivery takes 2-4 weeks. **Please note that processing times are estimates.

No, at the moment we do not offer rush processing or 1-day shipping.

We ship everywhere in the world from Virginia, United States.

No. Unfortunately, The Giving Girl has no control over packages once it’s released to USPS. Buyer’s take the risk that their packages may be lost in transit.

Once you add some items to your cart, it'll give you an estimate when you enter in your address. The price of shipping varies based on your location.

Returns and exchanges

Returns are not accepted due to the handmade nature of The Giving Girl's products. If you are unhappy with your purchase because you received a defective item, please contact The Giving Girl using the form below.

Cancellations are only accepted before your order has shipped. Once it as shipped cancellations are not accepted. Cancellations are not accepted for custom work once it has begun.

Yes! If you have placed an order please email us as soon as possible so we can combine your orders. We are usually able to combine them if they are within 1-2 days of each other. 

ORDER HELP

If you are missing an item, please contact us so we can make it right! 

If you received a defective item or sticker sheet, please contact us within 30 days of receipt so we can make it right!